Privacy Policy

Rajgharana Central is committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy details the types of data we collect, how it is used, and how your privacy is protected when you visit or make a purchase from rajgharanacentral.com.

Information We Collect

When you browse, register, or make a purchase on Rajgharana Central, we collect necessary information to provide you with our services:

  • Personal & Contact Details: Name, email address, mobile phone number, delivery address, and billing address provided during account creation or order placement.
  • Order & Transaction Details: Products purchased, order amounts, payment method selected (Cash on Delivery or Online Payment), and delivery status updates.
  • Verification & Authentication Data: Secure one-time password (OTP) verification records and encrypted password hashes used to safeguard your account.
  • Communications & Enquiries: Information shared when you submit our Contact Us form, email our support desk, or communicate with us via WhatsApp.
  • Technical & Session Data: Essential session cookies required to remember your shopping cart items, keep you securely logged in, and protect against fraudulent cross-site requests.

How We Use Your Information

We use your information strictly for legitimate business and fulfillment purposes:

  • Processing, confirming, and delivering your saree orders to your designated shipping address.
  • Providing order confirmation, status tracking, and dispatch updates via email and optional WhatsApp notifications.
  • Authenticating customer login, password reset requests, and OTP-based verification.
  • Responding promptly to customer service inquiries, product questions, and order support.
  • Maintaining platform security, preventing unauthorized transactions, and adhering to applicable legal requirements.

Payment Processing Security

Rajgharana Central takes payment security seriously. All online payments are processed through Razorpay, a certified, PCI-DSS Level 1 compliant payment gateway. We never store, process, or have access to your sensitive payment credentials, such as credit/debit card numbers, CVVs, or UPI PINs. For Cash on Delivery orders, payments are collected upon physical delivery of your parcel.

Data Sharing & Third Parties

We respect your privacy and never sell, rent, or trade your personal information with third parties for marketing purposes. Your data is shared only with trusted service partners essential to delivering your order, such as courier logistics partners, payment processors, and transactional notification gateways.

Cookies & Tracking

We use essential cookies strictly necessary for core website functionality, including maintaining your shopping cart and user session. We do not use third-party invasive tracking or profiling cookies.

Your Rights & Access

You may review, update, or edit your account information and saved delivery addresses at any time by logging into My Account. For any privacy queries or data correction requests, please contact our support team at info@rajgharanacentral.com.